Terms and Conditions
Terms and Conditions
By submitting your initial deposit, final payment, and/or full payment to Nina Cross, you are agreeing to the following terms of service:
Payment and Refunds
Payment is accepted in US Dollars via PayPal.
A deposit of 50% of the quoted price is due prior to the start of work. The remaining balance is due prior to the transfer of files to your server.
Any project quoted at $1200 or below requires payment in full prior to the start of the project.
There are no refunds given at any time due to the nature of my work.
Revisions and Timeframe
You will have up to three (3) rounds of revisions. Revisions must be within the scope of the project.
Timeframes will be discussed via email before and during your project. I strive to provide timely service to all my clients, however, all times are estimates.
Your start date will be provided once the initial deposit is paid. In the event you pay by check, your start date will be provided once your payment clears.
Although I take every necessary measure to prevent issues, there is a possibility your entire site could be lost. It is your responsibility to have a back-up of your database as well as a back-up of all files. I am not liable if your entire site is lost.
You agree that all communication will be done via email. Once your start date arrives, you must be available via email as much as possible in order to complete the project in a timely matter. It is likely that a few quick back and forth emails will be necessary. If your response is delayed, your project will move to the end of the design schedule. If you know you will be on vacation or will be away from your computer, please let me know prior to your start date.
If I do not hear from you within four (4) weeks of my last email, you will be removed from the design schedule completely and will forfeit your payment. You will not be entitled to any deliverables from me if you are removed from the design schedule.
Your site will render properly in the latest version of all major browsers (Firefox, Internet Explorer, Safari, and Chrome). Older browser versions are not guaranteed.
Files and Images
It is your responsibility to ensure you have the right to use any and all files and images you give me. I am not liable or responsible for any file or image you provide for me.
You are required to provide me access to any hosting, domain, and/or WordPress account information along with usernames and passwords for the sole purpose of installing and testing the website. In certain instances, usernames and passwords for other accounts may need to be provided in order to access special features on your site. I strongly urge you to change your passwords once your site has been finalized.
Please note: Terms and conditions are subject to change.